Description

**Next-Gen Service Membership for Enhanced Business Collaboration**

Now is the optimal moment to fortify our industry partnership, enhancing your customers’ path towards digital transformation and sustainability without sacrificing resilience and efficiency, all while streamlining costs.

Managing a fleet of single-phase UPS units presents challenges, not only in terms of budget but also personnel resources.

With an EcoCare membership, you gain access to unparalleled expertise combined with cutting-edge digital solutions throughout the single-phase UPS lifecycle. By leveraging your knowledge and proximity, we develop a holistic understanding of the bespoke edge architecture powering your customer’s enterprise, enabling us to help reduce downtime, optimize operational efficiency and safety, and support a decreased carbon footprint.

Maximize the potential of your customer’s connectable single-phase UPS units with:

– **24/7 Proactive Monitoring and Expert Advice**: Schneider Electric professionals provide oversight, allowing your customer’s teams to focus on other priorities while maintaining centralized visibility.

– **Exclusive Access and Expedited Response Times**: We offer swift support and fleet maintenance with rapid on-site interventions. Labor and spare parts are included, reducing unexpected dispatch costs.

– **Optional Specialized Training**: Empower your team with self-monitoring skills via EcoStruxure™ IT Expert, and learn basic troubleshooting for your customer’s single-phase UPS assets.

– Preferred rates for **On-Site Data Asset Collection** for your customers, utilizing the EcoConsult Audit to gain clarity on their inventory baseline for current and future distributed IT asset management.

General Information
Brand NameAPC by Schneider Electric
ManufacturerSchneider Electric SA
Manufacturer Part NumberECO1PH1YFWITE02
Product TypeWarranty
Service NameEcoCare
 
Service Information
Product SupportedAPC Single-Phase UPS, APC Smart-UPS, 1 year, IT expert enabled, upgrade to factory warranty, L02
Provided SupportEmergency Telephone Support, Fixes, Live Chat, Online Training, Parts Replacement
Service CharacteristicParts
Service Description24x7xNext Business Day
Service Duration1-Year
Service LocationOn-site
Service Main TypeTechnical
Service Response TimeNext Business Day - On-site

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