Description

**Next-Generation Service Membership**

Enhance your strategic partnerships with us to help your clients accelerate their **digital transformation and decarbonization strategy** without sacrificing resilience and efficiency. This also optimizes overall costs.

Managing a fleet of single-phase UPS systems poses challenges in terms of both budget and personnel resources. Our EcoCare membership provides an unparalleled blend of expertise and innovative digital solutions for the entire single-phase UPS lifecycle. By leveraging your insights and proximity, we gain a deep understanding of the unique edge architecture driving your client’s business, enabling us to help reduce downtime, maximize operational efficiency and safety, and contribute to a reduced carbon footprint.

Unlock the full potential of your customer’s connectable single-phase UPS with:

– **24/7 Proactive Monitoring and Guidance**: Our experts deliver real-time insights, allowing your clients’ teams to concentrate on other priorities while maintaining centralized visibility.

– **Exclusive Access and Rapid Response Times**: We ensure swift support and maintenance for your clients’ fleet, with quick response times and on-site interventions. Labor and spare parts are covered, reducing costly unplanned service expenses.

– **Optional Specialized Training**: Empower your team with the skills to self-monitor using EcoStruxureâ„¢ IT Expert and learn basic troubleshooting for single-phase UPS assets.

– Preferred rates for **On-Site Data Asset Collection**: Through the EcoConsult Audit, gain visibility into your clients’ inventory baseline, aiding current and future distributed IT asset management.

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General Information
Brand NameAPC by Schneider Electric
ManufacturerSchneider Electric SA
Manufacturer Part NumberECO1PH1YFWITE08
Product TypeWarranty
Service NameEcoCare
 
Service Information
Product SupportedAPC Single-Phase UPS, APC Smart-UPS, 1 year, IT expert enabled, upgrade to factory warranty, L08
Provided SupportEmergency Telephone Support, Fixes, Live Chat, Online Training, Parts Replacement
Service CharacteristicParts
Service Description24x7xNext Business Day
Service Duration1-Year
Service LocationOn-site
Service Main TypeTechnical
Service Response TimeNext Business Day - On-site

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