Description

**Revolutionary Service Membership for Enhanced Partnership**

Take advantage of this prime opportunity to strengthen collaboration and help your clients accelerate their digitization and decarbonization efforts without sacrificing resilience and efficiency, all while optimizing expenses.

Managing a fleet of single-phase UPS units presents challenges in terms of budget and personnel resources. With an EcoCare membership, we integrate our extensive expertise with cutting-edge digital capabilities across the lifecycle of single-phase UPS solutions. By leveraging your insights and proximity, we develop a thorough understanding of the distinctive edge architecture that empowers your clients’ operations. This allows us to assist them in minimizing downtime, maximizing operational efficiency and safety, and reducing their carbon footprint.

Maximize the potential of your clients’ connectable single-phase UPS systems with:

– **24/7 proactive monitoring and guidance** from Schneider Electric experts, which enables your customers’ teams to concentrate on other tasks while maintaining centralized oversight.
– **Exclusive access and rapid response times**: We provide comprehensive support and maintenance for your clients’ fleets with swift response times and on-site interventions. Labor and spare parts are covered, reducing costly unplanned dispatch expenses.
– **Optional specialized training to empower your team** to self-monitor via EcoStruxure™ IT Expert and master basic troubleshooting skills for your clients’ single-phase UPS assets.
– Preferred rates for **on-site data asset collection for your clients** using EcoConsult Audit, offering insights into their inventory baseline for current and future distributed IT asset management.

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General Information
Brand NameAPC by Schneider Electric
ManufacturerSchneider Electric SA
Manufacturer Part NumberECO1PH1YOFW03
Product TypeWarranty
Service NameEcoCare
 
Service Information
Product SupportedAPC Single-Phase UPS, APC Smart-UPS, 1 year, for out of factory warranty UPS, L03
Provided SupportEmergency Telephone Support, Fixes, Live Chat, Online Training, Parts Replacement
Service CharacteristicParts
Service Description24x7xNext Business Day
Service Duration1 Year
Service LocationOn-site
Service Main TypeTechnical
Service Response TimeNext Business Day - On-site

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