Description

**Advanced Digital Support Membership**

Now is the ideal moment to enhance our industry collaboration to empower your clients’ transformation towards digitization and decarbonization, ensuring robust resilience and optimized efficiency while managing costs effectively.

Handling a fleet of single-phase UPS units poses challenges related to budgeting and personnel allocation.

Our EcoCare membership combines in-depth expertise with cutting-edge digital capabilities throughout the single-phase UPS lifecycle. By harnessing your knowledge and proximity, we gain a comprehensive understanding of the distinctive edge architecture driving your client’s operations, aiding in minimizing downtime, boosting operational efficiency and safety, and promoting a reduced carbon footprint.

Maximize the potential of your client’s connectable single-phase UPS with:

– **24/7 Proactive Monitoring and Expertise**: Benefit from Schneider Electric’s expert guidance, granting your clients’ teams the freedom to focus on other priorities while maintaining centralized oversight.
– **Exclusive Access and Rapid Response**: We ensure swift support and maintenance for your clients’ UPS fleet, offering fast response and on-site interventions, inclusive of labor and spare parts, thus avoiding unexpected dispatch costs.
– **Optional Specialized Training**: Empower your team to self-monitor using EcoStruxure™ IT Expert and acquire fundamental troubleshooting skills for your clients’ single-phase UPS units.
– Preferred rates for **On-Site Data Asset Collection**: Utilize EcoConsult Audit to achieve visibility over client inventory baselines, facilitating efficient current and future distributed IT asset management.

General Information
Brand NameAPC by Schneider Electric
ManufacturerSchneider Electric SA
Manufacturer Part NumberECO1PH1YOFW04
Product TypeWarranty
Service NameEcoCare
 
Service Information
Product SupportedAPC Single-Phase UPS, APC Smart-UPS, 1 year, for out of factory warranty UPS, L04
Provided SupportEmergency Telephone Support, Fixes, Live Chat, Online Training, Parts Replacement
Service CharacteristicParts
Service Description24x7xNext Business Day
Service Duration1-Year
Service LocationOn-site
Service Main TypeTechnical
Service Response TimeNext Business Day - On-site

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