Description

### Advanced Service Membership Solution

Now is the perfect opportunity to *elevate our collaboration* to support your customers in accelerating their *digital transformation and decarbonization efforts* without compromising on resilience and efficiency, while optimizing costs.

Managing a fleet of single-phase UPS systems can be challenging, particularly concerning budget constraints and personnel resources.

With the EcoCare membership, we provide a combination of deep industry expertise and innovative digital capabilities throughout the single-phase UPS lifecycle. By leveraging your insights and proximity, we develop a thorough understanding of the distinctive edge architecture powering your customers’ businesses, enabling us to minimize downtime, enhance operational efficiency and safety, and contribute to a reduced carbon footprint.

Unlock the full potential of your customers’ connectable single-phase UPS assets with the following:

– **24/7 proactive monitoring and guidance** from Schneider Electric experts, allowing your customers’ teams to engage in other tasks while maintaining centralized visibility.
– **Exclusive access and rapid response times:** We ensure prompt support and maintenance of your customers’ fleet, including labor and spare parts, which helps reduce costly unplanned dispatches.
– **Optional specialized training to empower your team** to independently monitor through EcoStruxureâ„¢ IT Expert and learn basic troubleshooting for your customers’ single-phase UPS assets.
– Preferred rates for **on-site data asset collection** through EcoConsult Audit, allowing your customers to gain insights into their inventory baseline for current and future distributed IT asset management.

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General Information
Brand NameAPC by Schneider Electric
ManufacturerSchneider Electric SA
Manufacturer Part NumberECO1PH1YOFWITE02
Product TypeWarranty
Service NameEcoCare
 
Service Information
Product SupportedAPC Single-Phase UPS, APC Smart-UPS, 1 year, IT expert enabled, for out of factory warranty UPS, L02
Provided SupportEmergency Telephone Support, Fixes, Live Chat, Online Training, Parts Replacement
Service CharacteristicParts
Service Description24x7xNext Business Day
Service Duration1-Year
Service LocationOn-site
Service Main TypeTechnical
Service Response TimeNext Business Day - On-site

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