Description

Advanced Service Membership

Now is the perfect time to strengthen our collaboration and assist your clients in accelerating their digital transformation and decarbonization efforts without sacrificing resilience or efficiency, while also optimizing costs.

Navigating the management of a fleet of single-phase UPS systems can be challenging, not only regarding budget constraints but also in terms of resource allocation.

With the EcoCare membership, we combine our extensive expertise with innovative digital capabilities to support the entire single-phase UPS lifecycle. Leveraging your insights and close proximity, we develop a thorough understanding of the unique edge architecture powering your client’s business, enabling us to minimize downtime, enhance operational efficiency and safety, and reduce carbon footprints.

We help you unlock the full potential of your client’s connected single-phase UPS with:

  • 24/7 proactive monitoring and guidance from Schneider Electric specialists, allowing your client’s teams to focus on other priorities while maintaining centralized visibility.
  • Exclusive benefits and rapid response times: We service and maintain your clients’ fleet with swift response times and on-site support. Labor and spare parts are included, reducing the costs of unexpected dispatches.
  • Optional specialized training to empower your team to independently monitor through EcoStruxureTM IT Expert and acquire basic troubleshooting skills for your client’s single-phase UPS assets.
  • Exclusive rates for on-site data asset collection for your clients, through EcoConsult Audit, enabling visibility into their current and future distributed IT asset management.
  • More from the Manufacturer

    General Information
    Brand NameAPC by Schneider Electric
    ManufacturerSchneider Electric SA
    Manufacturer Part NumberECO1PH1YOFWLI17
    Product TypeWarranty
    Service NameEcoCare
     
    Service Information
    Product SupportedAPC Single-Phase UPS, APC Smart-UPS, 1 year, for out of factory warranty Li-Ion UPS, L17
    Provided SupportEmergency Telephone Support, Fixes, Live Chat, Online Training, Parts Replacement
    Service CharacteristicParts
    Service Description24x7xNext Business Day
    Service Duration1 Year
    Service LocationOn-site
    Service Main TypeTechnical
    Service Response TimeNext Business Day - On-site

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