Description

**Advanced Service Subscription for the Modern Era**

There’s never been a better opportunity to *strengthen our collaboration*, supporting your customers in accelerating their *digitization and decarbonization initiatives*. This collaboration enhances resilience and efficiency while optimizing costs.

Managing a fleet of single-phase UPS systems presents challenges, particularly concerning budget constraints and personnel resources.

With the EcoCare membership, we deliver expertise and cutting-edge digital capabilities throughout the single-phase UPS lifecycle. By leveraging your insights and proximity, we develop a thorough understanding of the unique edge architecture that powers your clients’ operations, empowering us to minimize downtime, enhance operational efficiency, improve safety, and reduce carbon footprint.

We help unlock the full potential of your customer’s connectable single-phase UPS with:

– **24/7 proactive monitoring and guidance** from Schneider Electric experts, enabling your customers’ teams to focus on other priorities while maintaining centralized oversight.

– **Exclusive access and faster response times:** Our support and maintenance services include rapid response and on-site intervention, covered by included labor and spare parts, thus avoiding unexpected dispatch costs.

– **Optional specialized training** to empower your team in self-monitoring via EcoStruxure™ IT Expert, equipping them with basic troubleshooting skills for single-phase UPS assets.

– Preferred rates for **on-site data asset collection** through EcoConsult Audit, offering visibility into your customers’ inventory baseline for effective current and future distributed IT asset management.

General Information
Brand NameAPC by Schneider Electric
ManufacturerSchneider Electric SA
Manufacturer Part NumberECO1PH5YFWLI13
Product TypeWarranty
Service NameEcoCare
 
Service Information
Product SupportedAPC Single-Phase UPS, APC Smart-UPS, 5 years membership for Li-Ion UPS, L13
Provided SupportEmergency Telephone Support, Fixes, Live Chat, Online Training, Parts Replacement
Service CharacteristicParts
Service Description24x7xNext Business Day
Service Duration5-Year
Service LocationOn-site
Service Main TypeTechnical
Service Response TimeNext Business Day - On-site

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