Description

Introducing an advanced service membership designed to elevate our partnership and support your clients in expediting their digital transformation and sustainability goals without sacrificing resilience or efficiency while optimizing costs. Managing a fleet of single-phase uninterruptible power supplies (UPS) presents challenges in terms of both budgeting and personnel resources. Through our EcoCare membership, we offer deep expertise and cutting-edge digital capabilities throughout the lifecycle of single-phase UPS systems. By leveraging your knowledge and close proximity to your clients, we develop a thorough understanding of the unique edge architecture that powers their business. This enables us to help minimize downtime, enhance operational efficiency and safety, and reduce their carbon footprint.

Unlock the full potential of your clients’ connectable single-phase UPS with comprehensive services: Enjoy 24/7 proactive monitoring and expert advice from Schneider Electric professionals, allowing your clients’ teams to concentrate on other priorities while maintaining centralized visibility. Gain exclusive access and benefit from quicker response times with rapid on-site interventions to maintain your clients’ UPS fleet. Our service includes labor and spare parts, reducing the financial impact of unexpected dispatch expenses. Optional specialized training is available to empower your team to independently monitor systems using EcoStruxureTM IT Expert and acquire basic troubleshooting skills for your clients’ single-phase UPS assets. Benefit from preferred rates on-site data asset collection for your clients through the EcoConsult Audit, providing visibility into their current and future distributed IT asset inventory for effective management.

General Information
Brand NameAPC by Schneider Electric
ManufacturerSchneider Electric SA
Manufacturer Part NumberWADVPRIME-VM-18
Product TypeService
Service NameAdvantage Prime Service Plan
 
Service Information
Covered Period1st Year
Product SupportedAPC Galaxy VM 160 to 181kVA UPS, Single or Parallel Config
Provided SupportCorrective Maintenance, Escalation Support, Firmware Upgrade, Functional Verification, Monitoring, Parts Replacement, Repair, System Cleaning, Troubleshooting
Service CharacteristicParts & Labor
Service Duration1-Year
Service LocationOn-site
Service Main TypeMaintenance
Service Sub TypeElectronic and Physical

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