Description
NETGEAR enhances your initial 90-day technical support period with the OnCall 24×7 Tech Support package. This comprehensive service delivers technical assistance via phone, chat, and email, efficiently addressing any technical challenges you may encounter. Additionally, NETGEAR proactively sends alerts about newly released firmware updates, enabling you to plan, download, and upgrade at your convenience. With an OnCall 24×7 Tech Support contract, customers gain access to a dedicated ProSUPPORT subscriber phone number for high-priority service, ensuring response or call-back times of under four hours. Technical support requests receive expedited escalation for rapid issue resolution. Note that OnCall 24×7 Tech Support contract purchases are non-refundable.














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